Database › ServiceNow
ServiceNow
No mandate reported. ServiceNow says it has deployed Claude to more than 29,000 employees and made Claude Code available for engineering work.[1]
Tools
Metrics tracked
- ServiceNow deployed Claude to more than 29,000 employees and made Claude Code available to engineers.[1]
Guardrails
Nothing verified from a public source yet. Know a source?
Hiring, reviews & process changes
Nothing verified from a public source yet. Know a source?
Reported results
- Sales preparation time fell by up to 95% in early results (a non-engineering use).[1]
Metric tags: Adoption rate
Editor's note: The 29,000 figure comes from a joint partnership announcement with Anthropic, so it is treated as vendor-sourced. No engineering-specific metrics were published.
Sources
- ServiceNow Newsroom: ServiceNow and Anthropic partner to help customers build AI-powered applications · 2026-01-28 · vendor source
- Business Insider: ServiceNow AI use case in product testing · 2026-03-18 · press source
Last verified 2026-10-25. Industry and size are editorial bands; see methodology. Spot an error? Submit a correction.